GreetScribe
SuomiEnglish

Pricing

A clear price for setup and for the ongoing service.

Choose the tier that matches how your business operates. Then pick a monthly subscription with no commitment, or a 12-month subscription with no setup fee and 15% off the monthly price. GreetScribe takes no share of your bookings.

Prices exclude VAT. Applicable VAT is added to the invoice.

Accommodation and activities cost the same; accommodation + activities is its own package. The selector changes the price, the examples and the capacity.

No commitment – cancel any time. A one-off setup fee applies. The first month's service fee is refunded on request within 30 days of launch.

Small accommodation

Starter

€190/ month

Prices exclude VAT.

Setup €290 one-off

3,000 responses / month

For small hotels, rentals and intimate boutique stays.

  • Up to 10 rooms or units
  • Two languages agreed during onboarding, e.g. Finnish and English
  • Guest-question paths and booking guidance, built for you
  • One system connection: booking system, channel manager or PMS
  • Handoff to a person when the assistant cannot answer
  • Email support
  • Dashboard for conversations and usage
  • Additional units: €15 per unit / month, up to 5 extra units
  • Additional responses: €39 per 1,000

Established accommodation

Growth

€390/ month

Prices exclude VAT.

Setup €990 one-off

8,000 responses / month

For mid-size hotels, resorts and rental operations.

  • Up to 25 rooms or units
  • 20+ languages, including Finnish, English, Swedish, German, French and Spanish
  • The assistant in your brand's logo and colours
  • Guest-question paths and booking guidance, built for you
  • One system connection: booking system, channel manager or PMS
  • Handoff to a person when the assistant cannot answer
  • Priority email support
  • Dashboard for conversations and usage
  • Additional units: €15 per unit / month, up to 10 extra units
  • Additional responses: €29 per 1,000

Premium or multi-property

Scale

€690/ month

Prices exclude VAT.

Setup €1,990 one-off

18,000 responses / month

For premium properties, large resorts and multi-property accommodation.

  • Up to 50 rooms or units
  • 20+ languages, including Finnish, English, Swedish, German, French and Spanish
  • The assistant in your brand's logo and colours
  • Guest-question paths and booking guidance, built for you
  • One system connection: booking system, channel manager or PMS
  • Handoff to a person when the assistant cannot answer
  • Email and phone support
  • Named contact
  • Dashboard for conversations and usage
  • Quarterly review at no extra charge only when the year is paid in advance
  • Over 50 rooms or units: Enterprise
  • Additional responses: €25 per 1,000

Chain or large group

Enterprise

Request a quote

Prices exclude VAT.

Usage tailored to your needs

For hotel chains, multi-property groups and the largest accommodation operators.

  • Room and property volumes agreed per programme
  • 20+ languages, including Finnish, English, Swedish, German, French and Spanish
  • The assistant in your brand's logo and colours
  • Brand-level and per-property configuration
  • Guest-question paths and booking guidance, built for you
  • Security review and agreed system connections
  • Handoff to a person when the assistant cannot answer
  • Dashboard for conversations and usage
  • Custom AI provider or private model by agreement
  • Support model and response times agreed in the contract

A monthly subscription has no fixed term: cancel at any time and service ends at the end of the current billing month. Setup is invoiced separately before the work begins. A 12-month subscription is paid annually in advance, takes 15% off the monthly price and waives the setup fee. On a monthly subscription, the first month's service fee is refunded on a written request within 30 days of the assistant's launch. The setup fee and agreed extra work are not refunded, because that work has already been done.

Example calculation – enter your own numbers

Repeat questions currently take about 6.5 hours a month. That is about €195 a month in staff time.

Based only on the numbers you enter, and describes the time spent today. It is not a measured result or a promise of savings.

Languages

Two languages on Starter, 20+ from Growth up.

On Starter the assistant works in two languages agreed during onboarding. On Growth, Scale and Enterprise it gives full service in more than 20 languages, including Finnish, English, Swedish, German, French and Spanish: menus, booking path and answers all in the guest's language. In other languages the assistant still answers questions in the guest's language, but menus and the booking path appear in the nearest supported language. Answers always come from the material you have approved.

What the service includes

GreetScribe is delivered as a managed service. Our team builds and tests your conversation paths, helps you get your content in place, and handles the technical maintenance defined in the service agreement. Hosting, monitoring, security and backups are covered by the service terms. Your content stays yours.

What the setup fee covers

Setup is a one-off definition and build project, not a software activation charge. We go through the questions guests ask most often, the sources to be used and your current booking path; we build the conversation paths, test them with your team, and launch the assistant. The schedule is agreed based on the tier, the content and any system connections. A 12-month subscription waives the setup fee.

What we need from you

Onboarding takes little of your company's time. We need one contact person, your current instructions and service descriptions, and the name of the booking system you use. Your own time adds up to roughly 2–3 hours in total: a short kick-off call, a review of the material, and one test round together before launch. Everything else is done by the GreetScribe team.

How responses are counted

One billable response is a successfully delivered AI-generated answer. Menu and booking-path steps, failed answers and internal state messages are not counted. Additional capacity requires advance written agreement on the quantity or maximum charge and the price at your tier's published rate. You can move up a tier during the agreement.

Contract and billing

Choose a monthly or a 12-month subscription. A monthly subscription has no fixed term, can be cancelled at any time, and setup is invoiced separately before the work begins. A 12-month subscription is paid annually in advance, earns a 15% discount on the monthly fee and waives the setup fee. Prices exclude VAT. Enterprise terms are agreed case by case.

How guest payments work

GreetScribe helps the guest find the right stay or activity, collects the details a booking needs through clear choices, and guides them to your own booking system. Payment and the final booking confirmation happen in that system. GreetScribe never receives, holds or processes guest payments, and never takes a percentage of your booking revenue.

Add-ons

Extend your plan where you need to.

Add-on prices are the same for every business type.

Quarterly content update on an agreed schedule€290 per quarter
Additional connection to another system (booking system, channel manager or PMS)from €1,500 one-off
Enterprise or private-model setupfrom €4,900 one-off + €290 / month

Up to two small content change rounds per month are included at no extra charge on both billing options. On Scale, paying the year in advance also includes a quarterly review; with monthly billing, the review and its price are agreed separately before work starts. The scope and limits of larger content work are agreed separately in the service agreement regardless of the billing option.

Pricing questions

A few questions, answered plainly.

Do you charge per conversation?

No. The monthly service includes successfully delivered AI responses up to your tier's allowance. Additional responses can be agreed in blocks of 1,000; the quantity or maximum charge and price must be agreed in writing before that use.

Why do accommodation and activities cost the same?

The work scales with the size of the operation, not with the industry label. A comparable accommodation or activities assistant needs the same setup and maintenance work. Accommodation + activities is its own package because one assistant covers both.

We run a 40-room hotel. Which tier fits?

Scale. It covers up to 50 rooms and 18,000 responses per month. Above 50 rooms it becomes an enterprise programme — request a quote.

We manage 40 rental units. Which tier fits?

Scale. It covers up to 50 units, at the same price as a comparable hotel.

We run around 10 activities. Which tier fits?

Starter with five extra activities covers ten activities and 3,000 responses per month in two languages, and costs less than Growth. Growth covers up to 15 activities, 8,000 responses per month, 20+ languages and your own branding.

What counts as one activity?

A distinct bookable programme — for example a husky safari, a snowmobile tour or a Northern Lights trip. Time or group-size variants and separate departures of the same programme are not counted separately, so the number reflects your catalogue, not your schedule.

We run eight hotels with 480 rooms in total.

That is an enterprise programme: request a quote, and we price the full programme and setup based on your system connections and governance needs.

How does GreetScribe support our data protection obligations?

The processing roles, locations and safeguards are described in our privacy policy, data protection addendum, subprocessor list and security statement. Those documents are the authoritative source.

Can we keep our existing booking engine?

Yes. GreetScribe guides guests to the booking system you use; it does not replace it. Every tier includes one system connection (two in the accommodation + activities package), and how it is implemented is confirmed system by system. Further connections are an add-on.

Is GreetScribe self-service?

No. GreetScribe is a managed service: our team builds, tests and maintains your assistant. Change requests go through your agreed contact.

Can I get my money back if I'm not satisfied?

Yes, on the monthly subscription. When you request the refund in writing within 30 days of the assistant's launch, we refund the first service month's monthly fee. The setup and onboarding fee and agreed extra work are not refunded, because that work has already been done. The 12-month subscription follows the billing and refund policy.

Let’s find the right tier together.

Pick the tier that matches the size of your business, or talk to us about a larger programme.

Talk about an enterprise programme →

Qevinto Oy · Rovaniemi, Finland